3.16. The Applicant warrants that all information provided by them during the application process is true and accurate. If the Applicant is subsequently found to be in breach of this Article 3.16 EURO 2024 GmbH shall be entitled to refuse their application or void their Ticket(s) (if it has/they have been issued).

3.17. By completing and submitting the Request on the Ticket Portal, the Applicant acknowledges that they have read, understood and agreed to comply with these Terms and Conditions.

3.18. The Applicant acknowledges and agrees that all Ticket purchases made on the Ticket Portal(either by Delayed Allocation or Simultaneous Allocation) are final and that (save for circumstances where the Refund Policy applies) no cancellations will be permitted and/or refunds or exchanges given following the closure of the applicable Allocation Window or the Simultaneous Allocation.

3.19. With respect to Tickets sold via a Ticket Draw, in the event that Ticket(s) in the relevant Price Category selected by the Applicant are no longer available, the Applicant may be allocated Tickets in another Price Category provided that the Applicant has expressly authorised EURO 2024 GmbH to do so by clicking the respective field in the Request. The Applicant recognises and accepts that by clicking the relevant field, the Applicant may have to pay a Purchase Price corresponding to the Price Category directly lower or higher than the one originally requested, thereby resulting in the payment of a lower or higher Purchase Price.

3.20. The Applicant accepts and acknowledges that any Request which results in the Applicant exceeding the Ticket purchase limits identified in Article 3.9 or being allocated Tickets which would result in a breach of Articles 3.24 or 3.25 shall be rejected or cancelled in full, regardless of whether such Applicant has become a Successful Applicant.

3.21. Any Applicant who, in the reasonable opinion of EURO 2024 GmbH, purchases Ticket(s) using any computer software which is designed to afford the Applicant with an increased chance of being successful in the purchase of Tickets on the Ticket Portal or to avoid limitations on the maximum number of Tickets permitted pursuant to Article 3.9 (such as bots or spiders) or any Applicant who, for this purpose, together with other individuals, has been recruited or incentivised to create multiple applications, shall have any Requests by them rejected or Tickets purchased by them cancelled in full, regardless of whether the Applicant has become a Successful Applicant. Any conduct referred to in this Article 3.21 entitles EURO 2024 GmbH to impose a contractual penalty on the Applicant in accordance with Article C.11.

3.22. Whilst EURO 2024 GmbH will attempt to ensure that listings for Tickets on the Ticket Portal are accurate, technical errors may occur. If EURO 2024 GmbH discovers that an error has occurred which has resulted in an incorrect Request for Tickets or receipt of the email referred to in Article 3.9, EURO 2024 GmbH will inform the Applicant as soon as possible and reserves the right to reject the Applicant´s Request or cancel the Applicant’s purchase. Where possible, EURO 2024 GmbH will give the Applicant the option of reconfirming their Request with the correct details or cancelling their Request for a full refund (if a Purchase Notification in respect of such Request has been received by the Applicant). If EURO 2024 GmbH is unable to contact the Applicant,the Applicant agrees that EURO 2024 GmbH may treat the Applicant’s Request as rejected or the Ticket purchase as cancelled without any liability to UEFA Parties and/or DFB Parties.

3.24. Where an Applicant is permitted to purchase Tickets for Guests, Guests named in a Successful Applicants application for Tickets cannot be named in multiple applications for Tickets for the same Match, regardless of whether such Guest is the named Successful Applicant or the named Guest of another Successful Applicant. Applications which result in the named Guest being named on multiple applications (whether as a Guest or a Successful Applicant) are not permitted and will be cancelled.

3.25. Any Successful Applicant who purchases or is allocated Tickets for the relevant Match via an Allocation Window is not permitted to receive Tickets for such Match via any other Allocation Window. Similarly, any Successful Applicant who purchases or is allocated Tickets for the relevant Match via any other method are not permitted to receive Tickets pursuant to these Terms and Conditions. Any Request for such Tickets will be rejected or any Ticket will be cancelled, regardless of whether such Applicant becomes a Successful Applicant. Where the Tickets have been cancelled by EURO 2024 GmbH pursuant to this Article 3.25, the Successful Applicant will not be due a refund for such cancelled Tickets (as they have been obtained in breach of these Terms and Conditions).

from uefa.com